Crowne Plaza London Ealing by IHG

I arrived at the Crowne Plaza Hotel in Ealing just after 6pm on Thursday 19th June; my room wasn't available... hotel was full so housekeeping were still preparing rooms. Receptionist Shahin apologised and gave me a card for a complimentary drink in the bar downstairs... went downstairs with my luggage and ordered a gin & slimline tonic with ice... also reserved a table in the Restaurant for 7:30pm... went back up to Reception and my Room #108 was available - received 2 key cards and went up to my room. Very large room, comfortable double bed, lots of storage, great Samsung TV, fridge, large bathroom with sink, toilet, bath & shower and HVAC (air conditioning) was perfect - kept my room very cool throughout day and night. I had breakfast every morning, dinner & drinks on Thursday 19th and afternoon lunch & drinks on Friday 20th and Monday 23rd. Meals were delicious and Customer Service First Class. Some names of the Staff who served me - Ana, Umang, Pedro, Britton and Sadie... there were many more staff who looked after me very well. I used Angel Cars for my trips back from Wembley Stadium, to Kensington High Street on Saturday, Twickenham on Sunday and trip back to Euston Train Station on Tuesday 24th.

The first thing I noticed is the hospitality of the crew; they really know how to treat their clients. Thanks to them and the beauty of London, we spent an exceptional holiday with my family. The bedroom was clean and spacious for us, and also the bed was really comfortable. The staff was ready for any minimal request and ready to help us. I do not remember the names of the lovely staff but they were brilliant from reception to the restaurant staff. We will surely come back and recommend the hotel to our acquaintances for their holidays in London. The hotel is 2 minutes from Hanger Lane underground station. The breakfast was abundant and delicious and the staff taking care of us during the breakfast is so lovely, gentle, intentional and ready to help; my mum was so touched.

Food was fresh & tasty. Had a lovely breakfast every morning & dinner one night, all were delicious. Room was clean , spacious & comfy. Serviced every day to high standards. All staff friendly & helpful. Location perfect for Wembley stadium as well as Central London. Ashbourne pub just across the road if you need a cheaper drink /cocktails/change of scenery, recommended.

The staff from reception and bar were very friendly and welcoming. The room was warm and clean and the beds were very comfortable, lovely room.

They are way above my expectations. More than helpull staff, actually the kind of willing to help. They offered us a breakfast even for the arrival day and when we had to leave early they offered to make some take away with the breakfast. Not something very fancy but still, the intention was much appreciated! They have a restaurant that prooved to be extremely helpfull after a long day in the city. It is close to an underground station, so everything si easy.